Terms & Conditions

[Updated: 28.02.2024]

Booking247.com Platform | BOOKING TERMS OF USE

Booking247.com (Part of M.Zahid Travel LTD) located at 41 Victoria Street, Blackburn, BB1 6DN, The United Kingdom (Referred here to as ‘’ Booking247.com’’) indicates your acceptance of the Terms and conditions of use, including the polices incorporated into them by reference. These Terms and the documents and links referred to in them, including but not limited to our Privacy Policy, Price Guarantee, Reservation Guarantee, Cancellation Policy, Refund Policy, Guest Review Guidelines, Claims of Copyright Infringement Policy, and FAQs, constitute a legally binding agreement between you and Booking247.com and using our website to book any of the provided services will be a definite consent that you are aware and approve to be bound by them.. If you do not agree to any part of these Terms, you should stop using Booking247.com immediately.


1. YOUR USE OF THE PLATFORM Our Platform is the property of Booking247.com and our licensors. To this end, we grant you a non-exclusive, non-transferable, non-sub-licensable, revocable and limited licence to access our Platform to enjoy personal, non-commercial use of our Services in accordance with these Terms. Except for this limited licence, we do not grant you any other rights or licences with respect to our Platform. Any rights or licences not expressly granted herein are reserved. You represent and warrant to us that your access to, and use of, our Platform is intended only for personal, non-commercial use.

1.2 You will not use the Platform for any purpose that is unlawful or prohibited by these Terms, or for any other purpose not reasonably intended by us. By way of example, and not as a limitation, you agree not to use our Platform and/or its content to:

1.2.1 Resell any products or services booked or obtained via our Platform or for any commercial purpose unless expressly authorised in writing by Booking247.com;

1.2.2 Make false, fraudulent or speculative bookings on our Platform;

1.2.3 Pass off or attempt to pass off our Platform as the product of anyone other than Booking247.com, including by removing, altering or replacing any notices of authorship, trademarks, business names, logos or other designations of origin;

1.2.4 Use manual or automated software or processes to monitor, copy, extract, export or otherwise scrape any material displayed on our Platform, including text, graphics, photographs, images, illustrations, audio, video, data, ratings, reviews and other information (“Content”). Such manual or automated software or processes include datamining, scraping, spidering, indexing, storing or rehosting the Content outside our Platform;

1.2.5 Disassemble, reverse engineer, decompile or modify any software or application contained in or available on our Platform in whole or in part, or otherwise attempt to obtain or access the source code of our Platform;

1.2.6 Interfere with or disrupt our Platform, or servers or networks connected to our Platform;

1.2.7 Violate the security of any network, including cracking passwords or encryption codes, transferring or storing any illegal material, or otherwise obtaining the password, account or private information from any other User of our Platform;

1.2.8 obtain or attempt to obtain unauthorised access, via whatever means, to any of the Booking247.com system;

1.2.9 Frame’, ‘mirror’ or otherwise incorporate any part of the Platform into any other website or deep-link to any portion of the Platform (including, without limitation, purchase paths) for any purpose without our express prior written permission;

1.2.10 Post or transmit, or cause to be posted or transmitted: (a) any material that is libellous, defamatory, obscene, pornographic, abusive, offensive, fraudulent, misleading, harassing or profane; (b) malicious content including malware, Trojan horses, or viruses, or which otherwise interferes with any User’s access to our Platform; and (c) unsolicited mass mailings or other forms of spam, including junk mail or chain letters;

1.2.11 Manipulate identifiers, including by forging headers, in order to disguise the origin of any posting that you deliver;

1.2.12 Do anything else which could cause damage to the Platform Booking247.com or would otherwise have a negative impact on the Booking247.com system.

1.2.13 Infringe any applicable law, statute, ordinance or regulation and any rights of us and/or any third party, including intellectual property rights or proprietary rights.

1.3 If, based on your user pattern, Booking247.com suspects that you have performed any of the prohibited activities under these Terms, Booking247.com has the right to block your user account immediately without notice.

2.1 In the course of using our Platform, you may need to register and maintain a user account with us (“Booking247.com Account”). When you register a Booking247.com Account, you agree to provide and maintain true, current and complete information during registration. When selecting a username, you agree not to select or use as a username the name of another person with the intent to impersonate, or a name or trademark that is subject to the rights of another person or entity other than you without appropriate authorisation.

2.2 You are responsible for maintaining the confidentiality of the information and password associated with your Booking247.com Account, and for all activities occurring under your Booking247.com Account including all charges incurred. Booking247.com shall be entitled to consider any person who gains access to the Platform and Services using your Booking247.com Account log-in details as an individual acting upon your authorisation, without any further inquiry or investigation. Where applicable, references to your use and/or access of the Platform and Services shall be deemed to include the use and/or access of the Platform and Services by an individual authorised by you. Notwithstanding this, Booking247.com shall be entitled at our own discretion to decline to act or refrain from acting promptly upon any instructions from your Booking247.com Account and to investigate or verify the authenticity, the authority or the identity of such persons affecting the instructions or the authenticity, accuracy and completeness of the instruction. You must immediately notify us of any unauthorised use of your Booking247.com Account, password or any other breach of security.

2.3 We will not be liable for any loss or damage arising from your failure to comply with this clause 2. To the maximum extent permitted by applicable law, we may at our sole discretion refuse registration of a Booking247.com Account or cancel an existing Booking247.com Account without prior notice or liability.

2.4 We also reserve the right to bar or block Users from and/or to partially or fully restrict their access to, whether or not with a Booking247.com Account, our Platform on a permanent or temporary basis, at our discretion. If you are blocked, you agree not to attempt to use our Platform under any other name or through any other User.


3.1 We make no guarantees as to the authenticity, accuracy or completeness of any Content on our Platform, including Content provided by other Users or our Travel Suppliers. The displayed prices for our Travel Products are dynamic and can change during or after your search. Once you have a Confirmed Booking, as defined further below, subsequent changes in displayed prices will not affect the price of your booking. All information about Travel Products on our Platform, including but not limited to any ratings (aside from star ratings for Accommodations as set out in clause 16), rankings and reviews, is provided to us by the corresponding Travel Suppliers of such Travel Products, or their respective representatives including their distributors, channel managers and partners. We also make no guarantees that the Content available on our Platform has not been altered through technical defects or by unauthorised third parties.

3.2 All Content accessed by you using our Platform is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom. Under no circumstance shall Booking247.com be liable in any way for any loss or damage of any kind incurred in connection with the use of or exposure to any Content accessed on our Platform, including but not limited to any errors or omissions, or any additions, removals, or modifications that we make on our Platform. We make no guarantee that our Platform will always be available or uninterrupted. We will not be liable to you for any loss or damage resulting from any unavailability or interruption of our Platform or Services.

3.3 Our Platform does not constitute and should not be regarded as a recommendation or endorsement of any Travel Product and/or Travel Supplier listed on our Platform. We hereby expressly disclaim any representation, warranty or undertaking in relation to the quality, status, features, or adequacy of any Travel Product and Travel Supplier listed on our Platform. We may from time to time offer certain programs under which Travel Suppliers may improve their Travel Product’s visibility on our Platform.


4.1 To the extent that our Platform allows you to post, upload, transmit or otherwise make available any Content, including but not limited to your review of any Travel Product (“User Content”), you agree that:

4.1.1 You are solely responsible and liable for the User Content that you upload and you represent and agree that you will not share anything that is false, misleading, discriminatory or that would violate or infringe any rights of any third party, including the privacy or intellectual property rights or proprietary rights;

4.1.2 All User Content that you upload is not confidential or proprietary and will comply with our relevant review guidelines, including our Guest Review Guidelines;

4.1.3 Your User Content should not include personal information. If it does, it can only be used for the purposes herein and only if such use complies with applicable data protection laws in accordance with our Privacy Policy.

4.1.4 Although all intellectual property rights subsisting in any User Content will be owned by you or your licensors and you are always free to share your User Content with anyone else, you hereby grant us and our affiliates a non-exclusive, perpetual, irrevocable, royalty-free, worldwide, transferrable and sub-licensable right to host, use, reproduce both electronically or otherwise, publicly display, distribute, modify, adapt, publish, translate and create derivative works from any and all such User Content with or without attribution to you, including without limitation for the purposes of advertising and marketing our Platform, and you also agree so far as legally possible to waive absolutely your moral rights and any broadly equivalent rights you may have in such User Content in any territory of the world;

4.1.5 We have your consent to take action against individuals and entities who breach our or your rights in relation to the User Content;

4.1.6 User Content does not constitute our endorsement of or affiliation with you; and

4.1.7 We are under no obligation to host, store, retain, publish, share or make available any User Content uploaded by you and that you will be responsible for creating backups of any User Content if necessary.

4.2 For the avoidance of doubt, we reserve the right, in our sole discretion, to remove User Content in accordance with the Guest Review Guidelines and/or which, in our opinion, is in violation of these Terms or any applicable law or may cause harm to us, other Users or third parties. We will notify you of the reason/s for our action unless we reasonably believe that to do so:

4.2.1 would breach the law or the direction of a legal enforcement authority or would otherwise risk legal liability for us or our Partners;

4.2.2 would compromise an investigation or the integrity or operation of the Platform; or

4.2.3 would cause harm to any User, other third party, us or our Partners.


5.1 Hyperlinks on this Platform to websites operated by third parties are only provided for your reference. Booking247.com takes no responsibility for the services provided by and/or content of these websites and has no control over their content, access and privacy policies. If you click on a third party hyperlink or advertisement, please be aware that you would be leaving our Platform and any data you provide will be processed in accordance with said third party’s respective privacy and cookie policies, which we advise you consult beforehand. Booking247.com will not be responsible or liable for the consequences of accessing these websites, including exposure to hard and software viruses, spy and malware. We do not endorse or recommend these websites or any of their contents.

5.2 Any third party that wishes to establish links to our Platform should notify Booking247.com of their intention prior to doing so. Booking247.com may deny permission for any such links to our Platform. If Booking247.com gives its permission for any such links, Booking247.com is not under any obligation to establish reciprocal links with the third party.


When making a booking for any Travel Product through our Platform, that booking is made directly with the Travel Supplier(s) named on the booking page. Our Platform only acts as a facilitator of such bookings. We do not provide, own or control any of the Travel Products that you can access through our Platform and we have no obligation to provide or operate the Travel Products. The Travel Products are owned, controlled or made available by the Travel Suppliers either directly or as an agent. The Travel Suppliers are responsible for their respective Travel Products. Your interaction with any Travel Supplier through our Platform is at your own risk. Booking247.com does not bear any responsibility should anything go wrong during your travel or your use of the Travel Product.

6.2) BOOKING PAYMENT: A credit card, debit card, digital wallet or such other payment method as we may from time to time accept (“Payment Instrument”) will be required in order to make a booking for a Travel Product through our Platform. However, you might have a ‘’ pay upon arrival ‘’ booking, in such case we may request to provide your card details where we or service provider can pre authorise your payment to keep your booking guaranteed.

6.3) BOOKING REQUEST: When you submit a booking through our Platform, you make an offer to book the specified Travel Product(s) subject to these Terms (“Booking Request”). The Travel Product shall be supplied by the Travel Supplier to you and the terms and conditions applicable to that Travel Product shall be between you and the Travel Supplier and shall be a separate binding contract pursuant to these Terms between you and the relevant Travel Supplier once accepted by such Travel Supplier, communicated to Booking247.com, and subsequently communicated to you via a confirmation email from Booking247.com (“Confirmed Booking”). You acknowledge that the “thank you page” shown after the submission of your Booking Request does not indicate a Confirmed Booking and only indicates that your Booking Request has been received by Booking247.com for processing. Your booking becomes definite upon final payment during the booking process or you reach payment deadline and your card is debited by total booking amount.

6.4) BOOKING CONFIRMATION NUMBER: In some cases, we may provide you with a confirmation number in the confirmation email (“Booking Confirmation Number”). Depending on the policy of the Travel Supplier, the confirmation may also contain a voucher for redemption (“Booking Voucher”). Neither we nor the Travel Supplier will be responsible for Booking Confirmation Numbers or Booking Vouchers that are lost, stolen or destroyed.

6.5) PROVIDERS TERMS AND CONDITIONS: The relevant Travel Supplier(s) may impose additional terms and conditions, rules and restrictions (each a “Travel Supplier Terms”) that will be applicable to your Confirmed Booking, including in relation to changes, cancellations and refunds. You will be provided with the name of each Travel Supplier and in some cases, the applicable Travel Supplier Terms or a link to their Travel Supplier Terms, during the booking process. As the Travel Supplier Terms applicable for each Travel Product may vary, you should ensure that you fully understand and accept all of the applicable Travel Supplier Terms before completing your booking. If you are booking on behalf of other persons, you are required to ensure that they are aware of and agree to the applicable Travel Supplier Terms. If you fail to comply with the Travel Supplier Terms, the Travel Supplier has a right to refuse or cancel your booking without offering any refunds. For enquiries about the Travel Supplier’s products and services or its Travel Supplier Terms, please contact the Travel Supplier directly.

6.6) Except where prohibited by local law, Booking247.com has the right to reject any Booking Request, and cancel any Confirmed Booking, including on behalf of the Travel Supplier, or any part thereof, without reason. If you have already made payment, we shall refund you the amounts paid in respect of such rejected or cancelled parts in accordance with our Refund Policy, unless:

6.6.1 you are in breach of these Terms or any applicable law;

6.6.2 the Travel Supplier Terms do not allow for refunds; or

6.6.3 Booking247.com deems in its sole discretion that you are not entitled to a refund due to reasons including but not limited to suspected fraud or abuse.


7.1 Currency selection and effects
The Platform allows you to make bookings with Travel Suppliers around the world. Due to our international user base and the global nature of our listings, certain options are available to you for the currency in which you are charged and the currency displayed to you on the Platform. Booking247.com is integrated with a third party currency converter that shows up to the moment exchange rate.

7.2 Payment Instrument provider’s exchange rate and fees
Based on your agreement with your Payment Instrument provider (for example, the bank issuing the payment card which you use to pay), your Payment Instrument provider may charge additional fees (e.g., international transaction fees) or, if your Charge Currency is different from your Card Currency, your Payment Instrument provider will determine the applicable exchange rate when the transaction is applied to your account. Your Payment Instrument provider may offer a higher or lower rate compared to the Platform. Booking247.com does not control or benefit from your Payment Instrument provider’s exchange rate or fees.

7.3 Charges for Taxes and Fees

7.3.1 When browsing Travel Products on our Platform, the Display Price is generally exclusive of taxes and service fees unless otherwise expressly stated.

7.3.2 In connection with facilitating your booking, the charge to your Payment Instrument may include an amount for charges, taxes and fees (“Taxes and Fees”) unless indicated otherwise, which may include bank and credit card fees and charges where this is available or known to us. The charge for Taxes and Fees varies based on a number of factors including, without limitation, the amount Booking247.com pays the Travel Supplier and the location and type of the Travel Supplier and/or Travel Product and may include a fee that Booking247.com retains. Any such fees and charges will be borne by the End User.

7.3.3 For bookings involving Travel Products located in certain jurisdictions, the Taxes and Fees amount may also include government-imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the relevant Travel Supplier, or Booking247.com as the case may be.

7.3.4 In certain jurisdictions, the Taxes and Fees amount paid to the Travel Supplier on your behalf in connection with your reservation may vary from the Taxes and Fees amount Booking247.com estimates and includes in the charge to your booking. Any extra charge will be forwarded to you (End User) even after your booking is confirmed and paid. End User is such case can accept or cancel the booking and bear any applicable cancellation fees set by the service provider.

7.3.5 You are fully responsible for all taxes, charges, fees, duties and assessments arising out of the use of this Platform. While we aim to provide customers with the total price of each booking on the Platform, there is a chance that a government-imposed tax may be added or increased after the booking is purchased. If this occurs, by accepting these Terms, you agree to pay the new or higher government-imposed tax, where not prohibited by law.

7.3.6 Except as otherwise described in these Terms, Booking247.com is not the vendor collecting and remitting taxes to the applicable tax authorities, unless otherwise required by law or where Booking247.com is required to collect and remit taxes on behalf of the Travel Suppliers. The relevant Travel Suppliers, as vendors, include all known applicable taxes in the amount displayed as the total price of your booking and Booking247.com pays over such amounts on your behalf directly to the vendors or directly to the relevant tax authority where required by law.Booking247.com is not a co-vendor associated with the vendors with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate and the type of applicable taxes may vary depending on various factors such as location, type of service etc.

7.3.7 Where the Travel Product booking facilitation-related Services are provided by any Partner or made via a Partner’s platform, calculation of applicable taxes and fees will be set out in such Partner’s terms and conditions.


8.1 Before you submit your Booking Request, you will be notified of the payment methods that are acceptable for that Booking Request. While most bookings are payable in full upon submission of your Booking Request (“Pay Now”), we may in some cases offer you the option of paying the Travel Supplier directly (“Pay at Hotel or Pay Later”). In the Pay Later option, you will also have the option to Pay Now if you wish so, while Pay Now option, you have to pay in full during the booking process.

8.2 You authorise Booking247.com or another Booking247.com partner entity to charge or debit your Payment Instrument for the full booking amount once you have submitted your Booking Request.Upon receipt of your payments by Booking247.com for Confirmed Bookings, your obligation to the Travel Supplier for that amount is extinguished.

8.3 We reserve the right to cancel your booking, including on behalf of the Travel Supplier, if applicable, if the full payment for your booking is not received in a timely fashion, including but not limited to where your Payment Instrument cannot be charged on the intended Charge Date for whatever reason.

8.4 Local tax invoices may be obtained from the Travel Supplier offering the Travel Product to you. Where specifically required by law, Booking247.com may provide a tax invoice to you.

8.5 For a variety of reasons, payment on our Platform may fail. In such cases, Booking247.com will use all reasonable efforts to offer you alternatives (where available) to ensure your booking can go ahead or offer you a refund in accordance with our Refund Policy.


9.1 Any cancellations, changes, refunds and no-shows to your Confirmed Booking are subject to the applicable booking conditions and Travel Supplier Terms, including any additional fees that may be imposed by the Travel Supplier. In your booking confirmation, you can find a section of the supplier’s refund policy and charges you have to pay -if applicable. the cancellation and no-show policies of the relevant Travel Supplier(s), and the booking conditions for your selected reservation carefully prior to making your booking. Please be advised that certain reservations may be non-refundable, non-cancellable, and/or non-changeable.

9.2 Booking247.com reserves the right to charge a cancellation and/or modification fee on behalf of the Travel Supplier, up to the full cost of the reservation, for any cancellation or modification by you of a Confirmed Booking, and such fees will be indicated on our Platform.


10.1 When you submit a Booking Request, you represent and warrant to Booking247.com that:

10.1.1 You are 18 years of age or older (or such other age at which majority is reached in your country or territory) and have the full legal capacity to make the transaction (or have the authorization to do so from your legal guardian);

10.1.2 The Payment Instrument you are using to make the booking is your own or that you are authorised to complete the booking with it, and that there are sufficient funds to cover the cost of the transaction;

10.1.3 The payment details you provide us with in making a booking are fully correct;

10.1.4 You will not resell any Travel Products booked through our Platform;

10.1.5 You are not subject to any international sanctions program or restrictions;

10.1.6 If and when applicable, you will satisfy all your obligations, tax, withholding or otherwise, as required by applicable law.

10.2 You also undertake to provide correct and accurate email, postal and/or other contact details to Booking247.com and acknowledge that Booking247.com may use these details to contact you in the event that this should prove necessary in connection with your booking or other use of our Platform.


11.1 We have stringent fraud detection and prevention mechanisms in place. In certain cases, we may require additional information or verifications to validate and confirm your booking. If you choose not to submit the additional information or if we are not satisfied with the information received, your Booking Request will be cancelled because it is incomplete, and any amounts charged will be refunded. It is possible that a Travel Product becomes unavailable during the fraud check, in which case the booking will no longer be available. You acknowledge and agree that Booking247.com shall not be held liable in such circumstances.

11.2 If you suspect an unauthorised or fraudulent booking was made using your Payment Instrument via Booking247.com, please contact support@booking247.com immediately. You should also contact your bank or Payment Instrument issuer immediately upon becoming aware of such unauthorised use.



12.1.1 You might select to pay Later for a booking, your booking amount is payable on the Charge Date which will be at such future time as indicated in the corresponding confirmation email and you authorise Booking247.com or another Booking247.com entity partner to charge or debit your Payment Instrument on such Charge Date; and

12.1.2 You acknowledge and agree that a small verification charge or pre-authorization may also be made to your Payment Instrument at the time the Booking Request is submitted, with the balance charged when the booking amount becomes payable by you.

12.1.3 The Displayed Price may or may not include Taxes and Fees. Please verify the booking conditions and your confirmation email or voucher where you can find if taxes are included or separately added within your total amount.

12.1.4 In some cases, a Travel Supplier may pre-authorize your Payment Instrument and charge a deposit or charge the full booking amount up-front; and

12.1.5 In some cases, a Travel Supplier may require your Payment Instrument details in order to guarantee your booking and you hereby authorise Booking247.com to send such information to that Travel Supplier in accordance with our Privacy Policy.

12.1.6 We are using third party payment facilitators. You acknowledge and agree that this payment option is not provided by Booking247.com but by a third party (“Instalment Facilitator”) and subject to additional terms and conditions, including such terms and conditions as may be imposed by that Instalment Facilitator. You may be redirected to the Instalment Facilitator’s environment to complete the instalment payment option and accept Instalment-specific terms and conditions. If you do not meet the Instalment Facilitator’s terms it is at their absolute discretion to not make the instalment payment option available to you;

12.1.7 If you are in breach of the Instalment Facilitator’s terms, you will be subject to the consequences stipulated by the Instalment Facilitator’s terms. Booking247.com has no liability to you for any such consequences under these terms; and

12.1.8 Booking247.com reserves the right to cancel your booking, including on behalf of the Travel Supplier, if you breach the Instalment Facilitator’s terms and you agree to pay and be solely liable for the full booking amount. You further agree that Booking247.com has the right to assign the full booking amount payable by you to the Instalment Facilitator and/or its factors.

Hotel Rating (“star ratings”) may be displayed for some Accommodations on our Platform. Such star ratings are based on information we have received from the relevant Hotel and/or Travel Suppliers and are provided for your information only. Booking247.com does not independently verify such star ratings and makes no representation that these ratings are or will be consistent with ratings on other websites and platforms. Booking247.com makes no guarantees or representations about the facilities, amenities, services, quality, comfort or any other features of any Accommodation based on the star ratings.


14.1 Unless otherwise stated, all rights in our Platform (including the intellectual property, technology, trademarks, arrangement and compilation of the Content and the infrastructure used to provide such Content, etc.) are owned by or licensed to Booking247.com. You will abide by all copyright notices, trademark rules, information, and restrictions contained in any Content accessed through our Platform. You will not acquire any right, title or interest in or to the intellectual property rights except for the limited licence to use our Platform and/or our Services granted to you pursuant to these Terms. Booking247.com’s trade or service marks may not be copied, scraped, imitated or used, in whole or in part, without prior written permission. Nothing in these Terms should be construed as granting, by implication, estoppel or otherwise, any licence or right to use any of Booking247.com’s trade or service marks.

14.2 Other company, product, and service names and logos used and displayed via our Platform may be trademarks or service marks of their respective owners who may or may not be endorsed by, or affiliated with, or connected to Booking247.com.


15.1 To the maximum extent permitted by applicable law, you agree to indemnify, defend and hold harmless Booking247.com, and each of their respective partners, officers, directors, employees, representatives, distributors, suppliers, licensors, agents or others involved in creating, sponsoring, promoting, or otherwise making available the Platform and its contents, payment service providers and other applicable third parties from and against any liability, damage or loss including legal fees and expenses in excess of the limits of liability arising out of or related to your Booking247.com’s user account or any other person using your Booking247.com Account as a result of:

15.1.1 breach of or non-compliance with any applicable law or these Terms;

15.1.2 access to our Platform;

15.1.3 use of any of our Services;

15.1.4 booking or use of any products and/or services obtained through our Platform;

15.1.5 negligence or wilful misconduct; and

15.1.6 infringement or misappropriation of the rights of a third party, including without limitation any intellectual property rights or rights of publicity or privacy.

15.2 We may, if necessary and at our sole discretion, participate in the defence of any claim or action and any negotiations for settlement arising out of or in connection with any Third-Party Claim. You will not make any settlement that may adversely affect the rights or obligations of Booking247.com without our prior written approval. We reserve the right, at our expense and upon notice to you, to assume exclusive defence and control of any claim or action.


16.1 Booking247.com has no special relationship with or fiduciary duty to you for accessing and using our Platform,
Content and Services. We have no control over, and no duty to take any action regarding:

16.1.1 which Users gain access to our Platform;

16.1.2 What Content you access via our Platform;

16.1.3 What affects our Content may have on you;

16.1.4 How you may interpret or use our Content; and

16.1.5 What actions you may take as a result of having been exposed to the Content.

16.2 We are also not liable for any costs associated with your network provider, who may charge you for accessing their connection services to access and use our Platform. We are not responsible for the availability and quality of your telecommunication reception when accessing or using our Platform or Services.

16.3 The Platform, including all Services and Content therein, are provided on an "as is" and "as available" basis. We disclaim any and all warranties (express, implied or otherwise), including without limitation warranties of suitability, merchantability, safety, non-infringement, fitness for a particular purpose, and that our Platform is free from interruptions, errors or other inaccuracies, whether arising by a course of dealing, usage, trade practice or course of performance, or by using services of generative AI algorithms or similar technology.

16.4 We do not warrant or make any representations regarding:
(i) the acceptance of any request;
(ii) the availability of any Travel Product through the Platform;
(iii) the results that may be obtained from the use of the Platform; or
(iv) that you will receive the lowest available price for any Travel Product available through the Platform.

16.5 Without prejudice to the generality of this clause and to the maximum extent permitted under applicable law, Booking247.com disclaims all liability arising out of or in connection with:

16.5.1 Errors or inaccuracies on our Platform, including without limitation errors in descriptions, pricing, booking availability, photographs, features, inclusions and exclusions, reviews and ratings and Booking247.com reserves the right to correct any errors in booking availability and errors in pricing on our Platform at all times;

16.5.2 Legality, decency or propriety of any material contained or accessed through our Platform, including material on other websites that we may direct you to;

16.5.3 Any advertising material submitted by third parties and displayed on our Platform, including without limitation any error, omission or inaccuracy thereof;

16.5.4 Any information shown, and any suggestions or recommendations made, about the Services or Content on our Platform, for any purpose;

16.5.5 Any disruptions to our Platform and the services offered on and through it; and

16.5.6 Any viruses or other harmful components contained in email that we may send.

16.6 You acknowledge and agree that the Booking247.com does not in any way directly or indirectly operate or control any Travel Product provided by any Hotel and/or Travel Supplier, and that we have no control over or responsibility whatsoever for any arrangements you make with them as a result of your use of our Platform or Services. You also acknowledge and agree that if there is a dispute between you and any Hotel or Travel Supplier or other third party, Booking247.com is under no obligation to become involved. Booking247.com disclaims all liability arising out of or in connection with any loss or damage you incur with any Hotel or Travel Supplier or other third party. In the event of non-performance of any Confirmed Booking, including from bankruptcy, rehabilitation, reorganisation, insolvency, dissolution or liquidation of a Partner and/or Travel Supplier, you agree that your only recourse will be against such Partner and/or Travel Supplier and not against us.

Booking247.com can’t guarantee or control the services, amenities, …etc displayed by suppliers on Booking247.com platform, therefore Booking247.com is not involved nor will hold any responsibility for any complaints that guests might face as regarding hotel rating, amenities, facilities, views, cleanliness, services …etc.. The Guest himself must seek a resolution at the Hotel front desk or ask for higher hotel authority that can provide the required support. Under no obligation or commitment, booking247.com - AT THE CHECK IN TIME ONLY - can communicate with the hotel trying to resolve issues only relating to unavailability of confirmed bookings with particular hotel or other issues relating to guest booking. Under these terms of use, the End User (Guest) approves and consents that He/She will never raise such complaints to Booking247.com after the check out date.

We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our and/or the Covered Parties’ control including, but not limited to, natural disasters, weather conditions, fire, nuclear incident, electro-magnetic pulse, terrorist act, riots, war, arson attacks, insurgency, rebellion, armed hostilities of any kind, labour disputes, lockouts, strikes, shortages, government actions or restraints, pilferage, bankruptcy, machinery breakdown, network or system interruptions or breakdown, internet or communications breakdown, quarantine, epidemic, or pandemic.

Booking247.com is just a facilitator between Service Provider - whatever service is or will be displayed on Booking247.com’s platform - and the end user. Booking247.com is not holding any kind of insurance towards the end user of our platform. It remains the sole responsibility of the end user to maintain himself his Travel and Medical insurance or any other kind of insurance whatsoever. Under no circumstance, will Booking247.com compensate the end user for any losses, illness, damage or otherwise services not meeting his/her expectations.


20.1 Booking247.com reserves the right, in its sole discretion, to the extent permissible under relevant law to temporarily or permanently modify, suspend, or terminate the Platform and/or any part thereof. If our Platform is terminated, your Confirmed Bookings will still be honoured by the Travel Supplier(s), subject to their terms and conditions, unless you receive a notification indicating otherwise. You will still be bound by your obligations under these Terms, including the warranties made by you, and by the disclaimers and limitations of liability. Additionally, Booking247.com shall not be liable to you or any third-party for any termination of your access to the Platform.

20.2 Booking247.com does not act as a travel agent in relation to the Services and any Travel Product, except as otherwise expressly stated on our Platform.

20.3 These Terms and any other documents expressly referred to in these Terms, as may be amended from time to time, constitute the entire agreement and understanding between Booking247.com and you in relation to the subject matter of these Terms and supersedes any previous agreement or understanding between Booking247.com and yourself in relation to such subject matter.

Booking247.com reviews its terms of use periodically according to its internal policy and new law regulations. End users can see the date this term was last updated on top of this page. We advise our portal users to visit this page periodically to stand on the last updates. Continuing using Booking247.com for booking any service is a definite consent from the user that he read and understood and approved the new terms of use and is also a definite approval to be bound by these new terms and conditions.

Our system end users can contact Booking247.com’s team as displayed on the portal home page footer section ‘’ Help and Support ‘’ at https://www.booking247.com . We dedicated a professional team to provide a high quality of support services.